Analyzing the Challenges of Implementing Automation in Financial and Accounting Processes

Abstract

This study aims to identify the challenges of implementing automation in financial and accounting processes and provide solutions to overcome these challenges. This qualitative study employed an inductive content analysis approach. Data were collected through semi-structured interviews with 24 financial managers, senior accountants, and financial technology experts from organizations based in Tehran. Participants were selected through purposive sampling, and data collection continued until theoretical saturation was reached. The data were analyzed using NVivo software, and key themes were extracted through open, axial, and selective coding. The results revealed that implementing automation in financial and accounting processes faces challenges in three main areas: organizational, technical, and economic. In the organizational domain, resistance to change, weak organizational culture, and a shortage of skilled professionals were identified as major barriers. In the technical domain, issues related to system integration, data security, and weak IT infrastructure were prominent. In the economic domain, high implementation costs, uncertainty about return on investment, and hidden expenses hindered the widespread adoption of automation technology. Successful implementation of financial automation requires strategic management of organizational change, enhancement of IT infrastructure, and financial support for organizations. Organizations should focus on employee training, strengthening cybersecurity, and conducting thorough cost-benefit analyses before implementation to maximize the benefits of automation.